O NuCel is the new mobile operator of Nubank, which promises to revolutionize the Brazilian telecommunications market.
Created to offer an integrated experience with digital banking, NuCel combines affordable plans, high coverage and direct integration with Nubank services.
Next, we'll explore everything about the carrier: who can use it, how to become a customer, the plans available, when it will be available to everyone, and much more.
Content Index
What is NuCel?
THE NuCel is Nubank's mobile operator, which arrives on the market with the proposal of providing an experience fully integrated into the bank's digital ecosystem.
It is a virtual operator (MVNO), that is, it does not have its own network infrastructure, but uses Claro's coverage to offer its services.
The big difference between NuCel is its direct integration with Nubank's financial services, allowing customers to manage both their bank account and their phone plan through a single application.
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This operator offers affordable and practical solutions, especially aimed at those who are already Nubank users and are looking to simplify the management of their services. NuCel was designed to serve an audience that values convenience and savings, offering competitive telephone plans, with benefits that only Nubank customers can enjoy.
How does NuCel work?
THE NuCel is a virtual mobile operator (MVNO) that uses Claro's infrastructure to provide telephony services in Brazil. This means that although the NuCel does not have its own signal towers, it uses Claro's quality network to ensure broad and stable coverage.
The big difference is in the management method and the plans offered: everything is integrated into the Nubank ecosystem, allowing customers to manage both their bank account and telephone services in the same app. This synergy aims to provide convenience, agility and a more personalized experience to the user.
Furthermore, the NuCel stands out for offering plans with competitive prices, adjusted to the data and call needs of different consumer profiles. Since its creation, the proposal has focused on simplicity and access to telecommunications solutions in an efficient and uncomplicated manner.
NuCel Plans and Pricing
THE NuCel, Nubank's mobile operator, offers plans that combine affordable prices and direct integration with the bank's financial services. Currently, the available plans are:
- 15 GB Plan: R$ 45 monthly
- 20 GB Plan: R$ 55 monthly
- 35 GB Plan: R$ 75 monthly
These plans include network access 5G, providing superior connection speeds. Additionally, customers of Nubank+ receive bonuses from 10 GB monthly, further expanding the data offering.
To become a customer of NuCel, you must be a Nubank account holder. You can sign up for the service directly through the bank's app, where you can select the desired plan and activate the mobile line.
THE NuCel is being gradually made available to Nubank customers, with an expected expansion to all users throughout 2025. This approach allows the operator to adjust its services according to demand and the experience of early users.
Who Can Use NuCel?
THE NuCel, as Nubank's telephone operator, is initially available to a restricted audience, but with expansion plans. To become a Nubank customer, NuCel, you must be a Nubank customer, since the operator's services are directly integrated with the digital bank.
At this first moment, the NuCel is being made available gradually, with release expected for all customers throughout 2025. It is worth noting that, throughout this transition, the bank is prioritizing the most engaged users, which may speed up the process for some people. In addition, signing up for the service is done in a simple and practical way, directly through the Nubank app, facilitating the user experience.
How to Activate NuCel and Become a Customer of the Operator
If you are already a Nubank customer, becoming a Nubank customer NuCel It is simple and fast. The process can be done directly through the bank's app, which offers an intuitive interface to activate the telephone service.
For new Nubank users, it will be necessary to open an account first, as the NuCel is available exclusively to digital bank customers. Below, we will detail the steps and important information for you to enjoy all the benefits of this new operator.
Step by Step Guide to Activating NuCel
- Download the Nubank app: If you don't have it yet, the first step is to install the Nubank app on your smartphone, available for Android and iOS;
- Create a Nubank account: if you are not yet a customer, you will need to open an account with the digital bank, providing your personal data and undergoing a credit analysis;
- Access the NuCel option: in the application, find the option to activate the service NuCel. The activation process is simple and does not require major configurations;
- Choose the plan: After activation, you will be able to choose the data plan that best suits your needs. The NuCel offers variable options, depending on your consumption profile;
- Confirm and activate: After choosing the plan, confirm the data and complete the activation to start using the service. NuCel.
When Can Everyone Use NuCel?
Currently, the NuCel is being gradually made available to a select group of Nubank customers, with plans to release it to a wider audience throughout 2025. The expectation is that, throughout the year, more users will have access to the operator's services, as the infrastructure expands and coverage is adjusted to ensure the best possible experience.
Although availability for all customers is still an ongoing process, those who already have a Nubank account and are in the test group can activate the operator directly through the app, with no additional costs for joining.
The operator has also shown its commitment to gradually expanding its customer base, with a focus on offering a stable and quality service. For those who are eager to enjoy the benefits of NuCel, the best thing to do is to follow the bank's updates and wait for the release of new batches of customers throughout 2025.
Advantages of Using NuCel
Opt for NuCel offers a series of benefits that make the telephone experience more practical and advantageous, especially for Nubank customers. Below, we list the main advantages of using this operator:
- Integration with Nubank: one of the biggest attractions of NuCel is the ease of managing all your services (banking and telephone) within the same application. This simplifies the user's life, centralizing all their financial and communication needs in one place;
- Affordable and flexible plans: the NuCel offers competitively priced plans that meet different consumption profiles. With packages starting at R$$ 45, the operator guarantees good mobile data options, being an attractive alternative for those looking for good value for money;
- Quality coverage: by using Claro's infrastructure, NuCel provides excellent 4G and 5G coverage, ensuring a fast and flawless browsing experience, especially in large cities and highways in Brazil;
- Bonus for Nubank+ customers: those who are already Nubank+ subscribers can count on data bonuses, making the offer even more advantageous for the platform's loyal customers;
- Simplicity and agility: the ease of joining, directly through the Nubank app, makes the process of changing to NuCel much more agile and simple. In addition, number migration is quick and hassle-free;
- Cost predictability: with the NuCel, the customer has full control over their telephone expenses. With no hidden fees and clear billing, the operator brings predictability and transparency to users.
These advantages make the NuCel a promising alternative for those who already use Nubank and want a more integrated and efficient telephone experience.
NuCel Compared to Other Carriers: Is It Worth It?
To analyze whether the NuCel stands out in the market, it is essential to compare it with other major telephone operators in Brazil. The main options include Alive, Of course, TIM It is Inter, which offer combined packages and additional services, such as pay TV and fixed internet.
Although the NuCel Take advantage of affordable plans and the ease of managing everything through the Nubank app; other operators may offer more extra features for those looking for a complete telecommunications package.
Advantages of NuCel
THE NuCel offers simpler plans and more affordable prices, ideal for those looking for a hassle-free phone operator. In addition, the integration with Nubank's banking services makes it easier to manage accounts and payments in a centralized way. However, it still doesn't have the more robust packages that some traditional operators offer, such as Alive or the TIM, which include, for example, combos with TV and fixed internet.
Analyzing Traditional Operators’ Options
Operators such as Alive, Of course, TIM It is Inter offer varied packages, with the possibility of combining mobile telephony with other services. Alive, for example, is known for its wide coverage and plans that include fixed internet and pay TV. Of course, in turn, is one of the leaders in 5G, offering packages with access to this technology in several regions.
Furthermore, the TIM offers options with good discounts for customers who opt for combined mobile phone and fixed internet plans. Inter, which is also a virtual operator, is an interesting option for those who are already customers of the bank and are looking for financial benefits combined with telephone services.
Therefore, although the NuCel brings an interesting proposal of affordable prices and integrated management to Nubank services, those looking for more complete packages and extra features may find other operators more advantageous. The choice depends on the individual needs of each user and the type of service being sought.
NuCel FAQs
If you still have some questions about the NuCel, Nubank's new operator, here are the answers to the most common questions. In this guide, we will clarify everything you need to know about the operator, its plans and how to make the most of the benefits it offers.
1. How can I become a NuCel customer?
To become a customer of NuCel, you need to be a Nubank customer. Signing up for the telephone service is done directly through the Nubank app, in a simple and practical way. When accessing your account, just look for the option to activate the NuCel and follow the instructions in the app. If you are not yet a Nubank customer, you will need to open an account to access the operator.
2. When will NuCel be available to all customers?
Currently, the NuCel is being released gradually. Initially, the service is available to a select group of Nubank customers. The operator is expected to be released to all customers throughout 2025, as the bank expands the operator's infrastructure and coverage to serve a larger user base.
3. What plans does NuCel offer and what are their prices?
THE NuCel offers mobile phone plans with data packages that meet different consumption profiles. Currently, plans range from R$ 45 the R$ 85, with packages of 15 GB, 20 GB It is 35 GB, depending on the user's choice. Additionally, some plans include network access 5G, ensuring an even faster and more efficient experience for browsing and using applications.
4. Can I use NuCel anywhere in Brazil?
Yes, like the NuCel is a virtual operator that uses Claro's infrastructure and offers coverage throughout the country. This means that you can use NuCel with the same quality and reliability as Claro, which already has a large coverage network in Brazil, both in urban areas and in more remote regions.
5. Does NuCel offer any benefits to Nubank customers?
Yes! Nubank customers can enjoy exclusive benefits when signing up for the NuCel, such as data bonuses and special offers for those who already have an account with the bank. In addition, the management of the telephone plan is integrated directly into the Nubank app, facilitating the control of expenses and management of the service.
Conclusion
THE NuCel arrives to transform the telephony market in Brazil, offering affordable plans and the convenience of managing everything directly through the Nubank app. With a solid infrastructure and good plan options, NuCel It is a good alternative for those looking for simplicity and savings. If you are already a Nubank customer, it can be a great opportunity to integrate your financial and telephone services in a practical way.
